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Privacy Policy
Effective Date: 2 March 2025
At Fitness For Real pty Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our facility or interact with our services.
1. Information We Collect
We may collect the following types of information:
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Personal Identification Information: Name, email address, phone number, address, and date of birth.
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Payment Information: Credit card details and billing information for membership fees and services.
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(which is managed externally by STRIPE)
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Health Information: Information related to your health and fitness goals, medical conditions, or injuries (if provided voluntarily).
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Usage Data: Information about how you use our website, mobile app, and services, including IP address, browser type, and access times.
2. How We Use Your Information
We may use your information for the following purposes:
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Membership Management: To process your membership applications, payments, and manage your account.
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Communication: To send you important updates, promotional materials, and information related to your membership and our services.
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Service Improvement: To enhance our services and tailor our offerings to better meet your needs.
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Health and Safety: To ensure a safe and healthy environment within our facility.
3. Disclosure of Your Information
We may share your information in the following circumstances:
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Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and marketing partners.
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Legal Compliance: We may disclose your information if required by law or to respond to legal requests, such as subpoenas or court orders.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access Your Information: Request access to the personal information we hold about you.
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Correct Your Information: Request correction of any inaccurate or incomplete information.
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Delete Your Information: Request deletion of your personal information, subject to our legal obligations.
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Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the instructions included in the email.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Fitness For Real Pty Ltd
4/2 Rob Place Vineyard, NSW 2765
0422 353 372
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for being a valued member of our community!